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Shipping & Returns
We utilize a U.S.-based credit card processor. That means U.S. credit cards should not be charged any additional fees, nor should non-U.S. based cards that have no international or conversion fees. That said, all charges are in USD, regardless of the currency they are displayed in, and your credit card company determines the exchange rates you get.
For answers to any question you may have about shipping, included but not limited to, “How fast will my order ship?” “What shipping methods do you use?” and “What will Shipping & Handling cost me?” (it's free by the way) please see our complete Shipping Policy here.
For answers to any question you may have about returns, included but not limited to, “Do I have to pay to send an item back?” “When can I expect my refund?” and “What if I want to exchange my item?” please see our complete Return Policy here.
The easiest and fastest way to contact us is by emailing firstname.lastname@example.org or using the contact us page. You may also call our toll free customer support center at 888.MOMTL-29 (888.666.8529). We're generally available 9 a.m. to 5 p.m. Monday through Friday. If you don't reach us, please leave a message. We'll always call you back.
We're available however it's best for you. Phone person? Call 888.666.8529. Into the fancy new Live Chat life? We've got you. If it’s after hours and we’re unavailable by those means, e-mail email@example.com or fill out the contact us page. Unfortunately at this time we are unable to communicate with you via Morse code or singing telegram. Maybe one day.
Numerous items throughout our store are on sale at any given time. If an item is on sale, you will see a blue burst in the corner of the image. In addition, you can check out our On Sale section for some special deals and clearance items.
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We can set up a free shopping appointment via telephone with you. There are no obligations to purchase during or after this telephone shopping session, and we will strive to understand your needs and help however we can.
We welcome inquiries about purchasing our products wholesale. If you are interested, please click here.