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FAQ

You've got questions. We've got answers. Not an FAQ person? Send us a quick note here.

Purchasing

Will I incur credit card fees when shopping with you?

Shipping & Returns

What is your shipping policy?
How do I return my order?

Contact

How do I contact you?
Where can I ask questions or give feedback?

Privacy

What is your Privacy Policy?

Saving Money

Where can I find items on sale?
How can I get exclusive offers?

Other Questions

I'm a caretaker for someone else. Can you help me shop online?
Can I buy your products wholesale?

Will I incur credit card fees when shopping with you?

We utilize a U.S.-based credit card processor. That means U.S. credit cards should not be charged any additional fees, nor should non-U.S. based cards that have no international or conversion fees. That said, all charges are in USD, regardless of the currency they are displayed in, and your credit card company determines exchange rates. Any currency displays on the website are for informational purposes only.

What is your shipping policy?

For answers to any question you may have about shipping, included but not limited to, “How fast will my order ship?” “What shipping methods do you use?” and “What will Shipping & Handling cost me?” (it's free by the way) please see our complete Shipping Policy here.

How do I return my order?

We have a 365-day exchange and return policy. Get started with a return here or see our complete Return Policy here.

How do I contact you?

The easiest and fastest way to contact us is by emailing help@momtl.com or using the contact us page. You may also call our toll free customer support center at 888.MOMTL-29 (888.666.8529). We're generally available 10 a.m. to 4 p.m. Monday through Friday. If you don't reach us, please leave a message. We'll always call you back.

Where can I ask questions or give feedback?

We welcome all questions and comments, which help us live up to our promises. You can ask questions and give feedback by e-mailing help@momtl.com or by using the contact us page.

What is your Privacy Policy?

Protecting you and your personal information is a top priority. We make every effort to make your shopping experience at More of Me to Love as secure as possible, and we encourage you to visit our detailed Privacy Policy here. If you believe anything has compromised your security or the security of the More of Me to Love site, please contact us immediately.

Where can I find items on sale?

Numerous items throughout our store are on sale at any given time. If an item is on sale, you will see a blue burst in the corner of the image. In addition, you can check out our Sale section for some special deals and clearance items.

How can I get exclusive offers?

Get special offers and deals here:

 

You can also keep up with us on Facebook and Twitter.

I'm a caretaker shopping for someone else. How can you help me shop on your site?

We can set up a free shopping appointment via telephone with you. There are no obligations to purchase during or after this telephone shopping session, and we will strive to understand your needs and help however we can. 

Can I buy your products wholesale?

For wholesale inquiries, please click here.