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Returns

Returns

Returning products can be a messy hassle, but with customer satisfaction in the #1 spot on our priority list, we aim to make it as easy as possible. We only want you delighted with everything you get from us, so we’ll do whatever we can to ensure that your products are the right ones for you.

A Note About Returns
We want to help you reduce any trouble associated with returning your order, and we've found that the best way to avoid returns is to learn more about the product before buying it. Please read all of the product information and look at all of the accompanying pictures. If there are customer reviews on the product page, those can give you a great idea of how other customers are using the product and whether or not they like it. Also, make sure that you understand the type of product you are getting so that you can be well-informed about a product’s specific return details.
Before sending anything back to us, please fill out our Return Request form HERE within 90 days of your purchase. This will allow us to assist you with your return in the quickest, most efficient way we can.

What Can Be Returned
Standard items can be returned for a full refund of the purchase price.

If a product is damaged or returned to us in an unsatisfactory way a fee may be charged or the item may be denied return and sent back at the buyer’s expense. We are intent on providing the best customer service and hope to never assess such fees, so please only return items in a well-intentioned, good-hearted manner. We will evaluate their condition in the same way.

For sanitary purposes, personal hygiene products may not be returned.

Return Shipping Charges
Return shipping is the responsibility of the buyer, and money will only be refunded after an assessment of the returned item and confirmation that everything necessary is present and that no damage has been caused to the item. You have 90 days from the date of delivery to postmark the package back. Please read more about return shipping here.

Whenever possible, we will gladly help you find an exchange item that may be more useful for you. Exchanges will always be sent via the United States Postal Service, regardless of the method of shipping selected for the original order. Please review shipping details here to learn more.

If you are an international customer with an order for return or exchange, please refer to our International Shipping policy.

Refunds
Refunds will be issued within 30 days of the resolution of the return (fret not - it's usually way faster).

Return Authorization Request
Please use the form found HERE to request an exchange or return, and we’ll be glad to assist.